Privacy Policy

This privacy policy applies between you, the User of this Website, and Spiral Sun Jewellery, the owner and provider of this Website, https://spiralsunjewellery.co.uk/. Spiral Sun Jewellery takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside and in addition to our Terms and Conditions, which can be found at: https://spiralsunjewellery.co.uk/terms-and-conditions/

Introduction

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with the UK General Data Protection Regulation and the Privacy and Electrion Communications (EC Directive) Regulations 2003.

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://www.knowyourprivacyrights.org

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Scope

This privacy policy applies only to the actions of Spiral Sun Jewellery and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For the purposes of the applicable Data Protection Laws, Spiral Sun Jewellery is the “data controller”. This means that Spiral Sun Jewellery determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

Your name
Contact information such as email address, postal address, and telephone numbers
IP address (automatically collected)
Web browser type and version (automatically collected)
A list of URLs starting with a referring site, your activity on this Wesbite, and the site you exit to (automatically collected)
Payment details

Spiral Sun Jewellery will collect your Data in a number of ways, for example:

When you contact us through the Website, by telephone, post, email, or through any other means
When you register with us and set up an account to receive our products/ services
When you make payments to us, through this Website or otherwise
When you elect to receive marketing communications from us
When you use our services

How we Collect Data

We collect Data in the following ways:

Data is given to us by you
Data is collected automatically

When you access the Website, we will collect your Data automatically in the following example ways:

We automatically collect some information about your visit to the Website. This information aids us in making improvements. This Data includes your IP address, the data, times, and frequency with which you visit the Website and the way in which you use and interact with its content
We will collect your Data automatically via cookies, in line with the cookie settings on your browser.

Sharing of Data

Your Data may be shared with the following groups of people for the following reasons:

Our employees, agents, and/or professional advisors to allow them to successfully carry out the service(s) paid for by you
Third party service providers to help them in receipt of any shared data to perform functions on our behalf to help ensure the smooth running of the Website and our service(s)
Third party payment providers who process payments made over the Website to enable them to process user payments and refunds

These third party service providers are listed below:

1. WooCommerce Payments

We accept payments through WooPayments. Information required to process or support the payment, such as the purchase total and your billing information will be sent securely to WooPayments.

Please see the WooPayments Privacy Policy for more details.

2. Apple Pay

We also accept payments through Apple Pay. When processing payments, some of your data will be passed to Apple Pay, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Apple Pay Privacy Policy for more details.

3. Google Pay

We also accept payments through Google Pay. When processing payments, some of your data will be passed to Google Pay, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Google Pay Privacy Policy for more details.

4. Siteground

When you make a purchase from us, personal information related to the purchase (including your name, address and order details) will be stored on our website’s server – Siteground.

Please see the Siteground Privacy Policy for more details.

How Long we Retain your Data

If you leave a comment on the Website, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on the Website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (with the exception of their username). Website administrators can also see and edit that information.

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlines in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Comments or Testimonials

When users leave a comment, review, or testimonial on the Website we collect the Data shown in the comments or review form, IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also referred to as a hash) may be provider to the Gravatar service to use if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Your Rights

You have the following rights in relation to your Data:

Right to access: you may request copies of the information we hold about you at any time; you may request that we modify, update, or delete the information.
Right to correct: you may request your Data be modified if it is inaccurate or incomplete
Right to erase: you may request that we delete or remove your Data from our systems
Right to restrict our use of your Data: you have the right to prevent us from using your Data or limit the way in which we use it
Right to data portability: you may request that we move, copy, or transfer your Data
Right to object: the right to object to your Data being used by the Website including where it is used for legitimate purposes

If you have any queries or to exercise the above rights or to withdraw consent about the processing of your Data, please email info@spiralsunjewellery.co.uk

If you have a complaint, please contact us at info@spiralsunjewellery.co.uk in the first instance. In the event you feel your complaint has not been handled satisfactorily, you can refer your complaint to the Information Commissioner’s Office (ICO). Their contact details can be found on their website: https://ico.org.uk/

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Cookies

This Website may place and access certain Cookies on your computer. Cookies are used by Spiral Sun Jewellery to improve your experience and our range of products.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Before the Website places Cookies on your computer, you will be presented with a message pop-up box requesting your consent to their usage. It is at your discretion to accept or deny their usage but if you choose to deny consent, features of the Website may not function fully or as intended.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Types of Cookies we Use

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers:

If you are using any other web browser, please visit your browser’s official support documents.

Changes to the privacy policy

Spiral Sun Jewellery reserves the right to change this privacy policy as we may deem necessary from time to time or as may be in accordance with changes in the law. Any changes will be immediately displayed on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.